Privacy Policy

Effective Date: Feb 2026

At Neurora Wellbeing (“we”, “our”, “us”), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard any personal information you provide when using our website or services.

1. Information We Collect

We may collect personal information that you provide to us, including:

Your name, email address, and phone number

Details you provide when contacting us or booking a session

Payment or billing information (if applicable)

We may also collect technical information automatically through website analytics, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and requests

Manage bookings, appointments, and services

Send relevant updates or communications (with your consent)

Improve our website and services

We will never sell your personal information.

3. Sharing Your Information

We do not share your personal information with third parties, except for trusted service providers necessary to deliver our services, such as:

Payment processors for secure transactions

Technical providers for website hosting and analytics

4. How We Protect Your Information

We take your privacy seriously and use appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse, including:

Secure SSL connection on our website

Limited access to personal data

Password-protected accounts and systems

5. Cookies and Tracking

Our website may use cookies and similar technologies to analyse website traffic and improve user experience. You can disable cookies in your browser settings if you wish.

6. Your Rights

You have the right to:

Access the personal information we hold about you

Correct any inaccurate information

Request deletion of your data

Opt out of marketing communications

To exercise any of these rights, please contact us at hello@neurorawellbeing.co.uk.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date.

8. Contact Us

For any questions or concerns about your privacy or this policy, please contact:

Email: hello@neurorawellbeing.co.uk
Website: www.neurorawellbeing.co.uk